Refund & Replacement Policy
At PEBLZ, we are committed to providing high-quality products designed to support natural alignment and foot health. Due to the personal nature of our product and its direct skin contact, we cannot accept returns once the item has been opened or used. This policy ensures that every customer receives a brand-new, hygienic product.
However, if your item arrives with a defect or experiences any manufacturing issues, we’re here to help. We offer a replacement for defective items reported within 30 days of delivery. To request a replacement, please contact our Customer Support team with a description of the issue and any relevant photos. Once approved, we will promptly send a replacement at no additional cost.
Thank you for understanding and supporting our commitment to quality and hygiene.